Emergency Communication

Reporting an emergency situation

  • At Malibu: notify the Department of Public Safety at (310) 506-4441.
    • Calling the Department of Public Safety allows a Public Safety officer to respond directly to the scene.  If outside emergency personnel are needed, an additional officer will meet them at the entrance to campus and escort them to the correct location.  If you call 911 from the Malibu campus, 911 dispatchers will see the call arriving from the corner of Malibu Canyon and Pacific Coast Highway and not know where to specifically respond on campus.
  • At all other California campuses: call 911.  Then call the Department of Public Safety at (310) 506-4442.

Everbridge Aware (formerly 3n Instacom)Emergency Notification System

Everbridge Aware is the University’s mass notification system.  The system allows the University to send a message to University faculty, staff and student cell, office, and home phones, as well as send text message, and email.  The system is only used during emergencies and for testing.  The system is dependent on the personal contact information provided by each individual in the WaveNet portal. The WaveNet portal data is uploaded into InstacomTM on a weekly basis. Please ensure that your contact information is up-to-date by following the instructions below.

Student instructions:

  • Log into WaveNet (http://wavenet.pepperdine.edu).
  • Click on “Student Services,” at the top right-hand side of the page.
  • Under “Personal Information” select “Phone Numbers” in the pull down menu and click on the arrow to the right of the pull down menu to verify and/or update your home and cell phone numbers.
  • After updating your information, click on “Save” at the bottom of the screen.
  • Return to the main “Student Services” page.
  • Under “Personal Information” click on the “Emergency Contact” link. Verify and/or update your emergency contacts as necessary.

Faculty and staff instructions:

  • Log into WaveNet (http://wavenet.pepperdine.edu).
  • Click on “My Information” on the left-hand side under the “Pepperdine Menu.”
  • Click on “Phone Numbers under the “Personal Information” section.”
  • List your cellular, home and direct office numbers. The direct office number should be listed in the “Campus” field.
  • Include at least one emergency contact in the “Emergency Contact” section under the “Personal Information” tab.

Emergency Information Webpage http://emergency.pepperdine.edu

  • During an emergency, the latest updates and decisions of the University’s Emergency Operations Committee including class cancellations, campus closures, and any instructions to the University community are posted and updated regularly.
  • The site also lists disaster awareness information that provides instructions as to how the University community should respond in various emergency situations.    

Emergency Hotline number: (888) 286-5659

  • During an emergency, this number is updated with the latest information and decisions of the University’s Emergency Operations Committee.

Emergency Road Conditions number: (310) 506-ROAD (7623)

  • This number is updated with the latest road and class closures pertaining to Pepperdine University’s campuses.